Effective Date: March 18, 2026
J&S Self Storage (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, contact us, or rent a storage unit.
1. Information We Collect
We may collect the following categories of information:
A. Information you provide
- Name, email address, phone number
- Billing and payment-related information (processed by third-party payment providers)
- Mailing address and rental-related details
- Communications you send to us (emails, forms, text messages, calls)
B. Information collected automatically
- IP address, browser type, device information
- Pages you view and actions on our site
- Approximate location (based on IP)
- Cookies and similar technologies (see “Cookies” below)
C. Information from third parties
If you use an our online rental portal, payment provider, or facility management system, we may receive limited information needed to provide services.
2. How We Use Your Information
We use information to:
- Respond to inquiries and provide customer support
- Process rentals, payments, and account administration
- Communicate about access, billing, notices, and service updates
- Improve our website and services
- Help protect against fraud, misuse, or security threats
- Comply with legal obligations and enforce agreements
3. Information Sharing
We do not sell your personal information.
We may share information with:
Business transfers if we undergo a merger, acquisition, or sale of assets (information may transfer as part of that transaction)
Service providers (website hosting, email/SMS, payment processing, facility management software, customer support tools)
Legal/Compliance entities when required by law, subpoena, court order, or to protect rights and safety
4. Cookies & Analytics
We may use cookies and analytics tools to understand how visitors use our site and to improve performance. You can usually control cookies through your browser settings. Disabling cookies may reduce site functionality.
4. Data Security & Retention
We retain information as long as needed for business purposes (including rentals, billing, and recordkeeping) and as required by law.
5. Your Rights
You may:
Opt out of marketing messages (if any) by following the unsubscribe link or contacting us
Request access to, correction of, or deletion of certain personal information (subject to legal/recordkeeping requirements)
7. Changes to This Policy
We may update this Privacy Policy from time to time. The “Effective Date” will be updated when changes are posted.
8. Contact Us
J&S Self Storage
Highway 160, Hayden, Alabama
Email: services@jandsselfstorage.com
Phone: (205)282-9212